{"id":11,"date":"2026-04-08T10:01:57","date_gmt":"2026-04-08T10:01:57","guid":{"rendered":"https:\/\/sienna-chinchilla-846474.hostingersite.com\/?page_id=11"},"modified":"2026-05-02T08:55:58","modified_gmt":"2026-05-02T08:55:58","slug":"refund-returns","status":"publish","type":"page","link":"https:\/\/jfpw.com\/es\/refund-returns\/","title":{"rendered":"Returns & Refunds"},"content":{"rendered":"
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Return Policy<\/strong>
\n## Return & Refund Policy (Draft)
\n### 1. Overview
\nAt Jfpw.com, we are committed to providing high-quality sensors and automation components to our global customers. We understand that in the industrial automation sector, precision and reliability are paramount. If you are not satisfied with your purchase, we are here to help.
\n### 2. General Return Conditions
\nReturns are accepted within **30 days** of the delivery date, subject to the following conditions:
\n* **Original Condition:** Items must be unused, undamaged, and in their original packaging, including all manuals, accessories, and calibration certificates.
\n* **Non-Returnable Items:** Customized sensors (e.g., special cable lengths, specific factory calibrations) and software licenses are non-returnable unless defective.
\n### 3. Online Transactions vs. Offline Contracts
\n* **Online Orders:** For standard products purchased directly through Jfpw.com, this general policy applies.
\n* **Offline Contracts:** For orders finalized via signed offline contracts, the **Return & Warranty terms specified in the individual contract** shall take precedence over this general policy.
\n### 4. Return Process
\nTo initiate a return, please follow these steps:
\n1. **Request an RMA:** Contact our support team at [Your Email Address] with your order number and reason for return to obtain a **Return Merchandise Authorization (RMA) number**.
\n2. **Shipping:** Pack the items securely and clearly mark the RMA number on the outside of the package.
\n3. **Address:** Ships to our designated logistics center (address will be provided with the RMA).
\n### 5. Shipping Costs and Restocking Fees
\n* **Defective or Wrong Items:** If the return is due to a product defect or a shipping error by Jfpw.com, we will cover all return shipping costs.
\n* **Customer Convenience Returns:** For “change of mind” or ordering errors by the customer, the customer is responsible for return shipping and any applicable import duties\/taxes.
\n* **Restocking Fee:** A restocking fee of **15% – 20%** may apply to non-defective industrial equipment to cover inspection and re-testing costs.
\n### 6. Inspection and Refunds
\nOnce we receive and inspect your return (typically within 3\u20135 business days):
\n* If approved, a refund will be processed to your original payment method.
\n* For offline transactions, a credit note will be issued or a wire transfer will be arranged as per the contract agreement.
\n### 7. Warranty Claims
\nIf a sensor fails after the 30-day return window but within its warranty period, please contact our technical department for repair or replacement services under our **Standard Warranty Terms**.<\/p>\n

Return Address\uff1a<\/p>\n

2nd Floor, Building 15, Bilang Science Park, Shijia Community, Ma Tian Street, Guangming District, Shenzhen City, Guangdong Province.CHINA  <\/i>hewei0105@163.com              <\/a><\/i>+8615889433172<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"      Return Policy ## Return & Refund Policy (Draft) ### 1. Overview At Jfpw.com, we are committed to providing high-quality sensors and automation components to our global customers. We understand that in the industrial automation sector, precision and reliability are paramount. If you are not satisfied with your purchase, we are here to [...]","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-11","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/jfpw.com\/es\/wp-json\/wp\/v2\/pages\/11","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jfpw.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/jfpw.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/jfpw.com\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/jfpw.com\/es\/wp-json\/wp\/v2\/comments?post=11"}],"version-history":[{"count":5,"href":"https:\/\/jfpw.com\/es\/wp-json\/wp\/v2\/pages\/11\/revisions"}],"predecessor-version":[{"id":19052,"href":"https:\/\/jfpw.com\/es\/wp-json\/wp\/v2\/pages\/11\/revisions\/19052"}],"wp:attachment":[{"href":"https:\/\/jfpw.com\/es\/wp-json\/wp\/v2\/media?parent=11"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}